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How can I help you?

For example, cannot log in?

  • General questions

Cannot log in

If you are sure that you are entering the login data correctly, please describe the issue in a detailed email to [email protected] If you do not remember the password, you can reset it. If you have already done that, but cannot receive the password reset email, please address our support team. If for some reason you cannot disable two-factor authorization (2FA) (for example, you lost your phone or made reset), please send an email to [email protected] You will need to prove you are a legit owner of the account. Therefore, please answer the following questions in advance: 1. The month when you registered your account. 2. The way you signed up (Facebook, Google, Twitter etc). 3. The number of TFL tokens you currently have in your account (if any). 4. Your current BTC balance. 5. The number of tickets played in Rapid to the Moon latest time or the name of the game you played lately.

Is it safe to store Bitcoin and TFL tokens on your platform?

Of course! Our platform is securely protected, so you can use it for storing your funds as well.

Account blocked

Please describe the issue in details and email to [email protected]

How can I delete my account?

Please describe the issue in details and email to [email protected] You can also address our support chat to receive an immediate answer.

A referral link in my account is absent

The referral system is currently being updated. We will let you know once it's finished.

Can I change my profile picture?

This opportunity is currently not available.

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

Contact technical support