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  • Withdrawals

When I withdraw 1 TFL or 0.001 BTC, they are not always transferred to my account. Why is that so?

The withdrawal commission is 1 TFL or 0.001 BTC so, in your case, the entire amount you want to withdraw only covers the commission, which is why you get nothing. The minimum withdrawal amount must exceed the commission.

How long does it take for a transfer to arrive in my wallet?

The withdrawal transaction can take up to 24 hours.

Is there a withdrawal commission?

Yes, the fee for BTC withdrawals is 0.001 BTC and 1 TFL for tokens.

Is there a commission on the winnings?

The commission is charged only when you withdraw your prize to an external wallet. The commission is 0.001 BTC.

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If you were unable to find an answer to your question using search box or navigating through the section of our help center, you can contact technical support using the form below.

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