Help center

How to play this game?

The game is similar to a classic slot machine using Mersenne Twister — a fast random number generator (RNG) which forms the combination. The better the combination is, the bigger the prize!! More details here https://cc.trueflip.io/en/how-to-play

What is Demo and why don`t winnings get accrued in when playing Demo?

In this mode you can play the game for free. If you play Demo, nothing will be deducted from the balance and any winnings will not be credited.

How can I mute the sound?

Just press the speaker button located in the upper right corner of the number machine.

How can I check transparency?

In order to generate winning combinations we use our own random number generator (RNG) which was certified by iTechLabs and GLi. To check transparency of the result, go to the Play section and click on My Bets, switch to the Archive tab on the right. Choose a desired bet and click Check. You can also check transparency on this page https://cc.trueflip.io/en/check-transparency by substituting desired values ​​of SEED and the Number Sequence. Both values ​​are taken from "My bets" -> "Archive" -> "Check". Please keep in mind that in the demo mode results cannot be checked

What is SEED and the Sequence Number for checking transparency?

A set of six numbers that reflect the sequence of requests to the Mersenne Twister function. More details here: https://cc.trueflip.io/en/check-transparency

Winning not accrued

Check if the Demo mode is enabled or you have logged into your account. If you are sure that you are playing for real, please describe the issue in details and email to [email protected]

Where can I find SEED and the Number Sequence for checking transparency?

You can find them when you go to the Play section, click on My Bets and switch to the Archive tab on the right. Choose the needed bet and click Check.

Winning not accrued correctly

First make sure that the accrued amount doesn't match the one pointed in the prize table located on https://cc.trueflip.io/en/how-to-play. To find it there, go to section 2, click on the "What can be won?" button. Set the needed multiplier used for the bet and check the prize. If it doesn't match, please describe the issue in details and email to [email protected]

Failed paying for my bet

Check if you have enough funds on the balance. In case of any failure, please describe the issue in details and email to [email protected]

How can I cancel my bet?

There's no such an opportunity.

Bet disappeared from the list

Please describe the issue in details and email to [email protected]