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  • Security

How can I change the account password?

https://trueflip.io/profile/change-password If you signed in via social network you just need to set up a new password.

What if I forgot the password to my profile?

Use password restoration form. You will get a link on your email. Follow the link to change your password.

How can I enable 2FA (two-factor authentication)

Log in, go to https://trueflip.io/profile/security-center Click ""ACTIVATE"" button. You will see http://prntscr.com/fsdiia Install GoogleAuthenticator and register. Scan the QR-code or put SecretKey into GoogleAuthenticator application. GoogleAuthenticator gives you a temporary password, fill it in form on the website, click ""Done"" If everything is OK, the page will refresh. You need to put the main and temporary password every time you log in.

How can the account password be recovered?

Click on the "Sign in" button on the website header. Log in, choose "Forgot your password?" Fill your email address in the registration form. You will receive an email with further instructions to follow.

How can I delete my account?

The only way to delete your account is to contact the support team.

What software should be used for 2FA?

GoogleAuthenticator app for IOS or Android should be used.

Couldn't find the answer?

If you were unable to find an answer to your question using search box or navigating through the section of our help center, you can contact technical support using the form below.

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