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How can I help you?

For example, how to play this game?

  • Rapid to the Moon (R2M)

How to play this game?

In short, you need to guess correctly 9 numbers. The more numbers you guess, the bigger your reward will become. More details here https://rapid.trueflip.io/en/how-to-play

What currencies can I pay for the tickets with?

You can pay with Bitcoins (BTC) and TFL tokens.

How long do I wait for the next draw?

It depends on when blocks are going to be generated by the Bitcoin blockchain. You can check up more information about the blocks here https://www.blockchain.com/explorer

How do I check transparency of results?

Each draw number matches the number of each block in the Bitcoin blockchain network. Each block has its own hash, the symbol sequence of which cannot be predicted. That is what we use to generate a winning combination. Block numbers and their hashes can be checked on https://www.blockchain.com/explorer A more detailed algorithm for generating a winning combination is described on this page: https://rapid.trueflip.io/en/check-transparency

Draw skipped (not played)

When generating a number from a hash, our goal is to extract a unique number. If this fails, we skip that block and wait for the next one.

Winning not accrued correctly

Please make sure that the winning combination fully or partially matches the combination in accordance with the table shown in paragraph 5 on this page: https://rapid.trueflip.io/en/how-to-play Pay attention to the switches x1, x2, x3 and x4. They correspond to how many yellow numbers you filled in on the ticket. If everything match together, but you still think that you won the wrong prize, please describe the issue in a detailed email to [email protected]

Winning not accrued

Please make sure that the winning combination fully or partially matches the combination in accordance with the table shown in paragraph 5 on this page: https://rapid.trueflip.io/en/how-to-play Pay attention to the switches x1, x2, x3 and x4. They correspond to how many yellow numbers you filled in on the ticket. If everything match together, but the winning has not been accrued, please describe the issue in a detailed email to [email protected]

My ticket has not beed registered after its purchase

If the ticket has passed the registration process but did not appear in the list of bets, please describe the issue in details and email to [email protected]

The registration process of my ticket is still going

Usually, ticket registration takes up to 1 minute. If the ticket has not been registered for more than 3 minutes, please describe the issue in details and email to [email protected]

My ticket played in a wrong draw

The ticket you buy does not play in the nearest draw, but in the next one. Please keep in mind that when generating a number with a hash, our goal is to extract a unique number. If this fails we skip the block and wait until the next one appears on blockchain. If you still think that an error took place, please describe the issue in details and email to [email protected]

I filled out my ticket with certain numbers, but they have changed after the purchase

It should not have happened, but if it has, please describe the issue in details and email to [email protected]

I cannot buy a ticket

Please check the cost of the filled ticket with your BTC or TFL balance. If everything is fine, but for some reason you cannot buy a ticket, please describe the issue in details and email to [email protected]

Ticket disappeared

Please describe the issue in details and email to [email protected]

How can I cancel my bet?

There's no such an opportunity.

Why does the TFL ticket price change?

The ticket price depends on the current TFL exchange rate.

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

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