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  • Free Tickets

How can I get a free ticket?

Currently, we are in the process of upgrading our platform, so we have had to take the free-ticket system offline. We are planning to complete the upgrade within the second quarter of 2018. While we are making the necessary changes, all free tickets are added to and accounted for within our internal log. These tickets will be added to the players' accounts as soon as the technical work is completed.

Why didn’t I get my free ticket?

Currently, we are in the process of upgrading our platform, so we have had to take the free-ticket system offline. We are planning to complete the upgrade within the second quarter of 2018. While we are making the necessary changes, all free tickets are added to and accounted for within our internal log. These tickets will be added to the players' accounts as soon as the technical work is completed.

Why can’t I use my free ticket? I can see that it’s there.

Currently, we are in the process of upgrading our platform, so we have had to take the free-ticket system offline. We are planning to complete the upgrade within the second quarter of 2018. While we are making the necessary changes, all free tickets are added to and accounted for within our internal log. These tickets will be added to the players' accounts as soon as the technical work is completed.

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If you were unable to find an answer to your question using search box or navigating through the section of our help center, you can contact technical support using the form below.

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