The most common questions are

A withdrawal request sent, but a confirmation email not received

Please, check all the inbox folders you have in your email including Spam. If the email has not been received for more than 1 hour, please describe the issue in details and email to [email protected]

Winning not accrued correctly in Magic Dice

Please describe the issue in details and send an email at [email protected]

Cannot register

Perhaps you are entering a wrong email address or a weak password. The password must consist of at least 8 characters and contain letters, numbers and special characters. One of the steps prior to registration is captcha check. If you do not see the captcha, try updating your browser, logging in with another web-browser or even a different device. Perhaps the website work is blocked by some extension installed in the browser or even an antivirus or firewall. If you are doing everything correctly, but still cannot register, email us at [email protected]

Bet disappeared from the list in Magic Dice

Please describe the issue in details and send an email at [email protected]

Winning not accrued in Magic Dice

Check if you are both logged in and not playing Demo. If you are sure about that, please describe the issue in details and send an email at [email protected]

I cannot access your website

Maybe your country is on the list of restricted countries where our service is illegal.

Failed paying for my bet in Pirate Bay

Check if you have enough funds on the balance. In case of any failure, please describe the issue in details and send an email at [email protected]

How can I cancel my withdrawal?

If you requested a withdrawal, but have not confirmed it by email, simply do nothing. If you have already confirmed the withdrawal by email, then most likely your withdrawal has already been sent. But even in that case you can either email to [email protected]

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

Contact technical support