The most common questions are

How can I withdraw TFL?

Click on the balance button in the top-line to access your assets, select Withdrawal, TrueFlip tab, input all the required data and click on the Withdraw button. To finalize your request, you should confirm it by email.

Cannot register

Perhaps you are entering a wrong email address or a weak password. The password must consist of at least 8 characters and contain letters, numbers and special characters. One of the steps prior to registration is captcha check. If you do not see the captcha, try updating your browser, logging in with another web-browser or even a different device. Perhaps the website work is blocked by some extension installed in the browser or even an antivirus or firewall. If you are doing everything correctly, but still cannot register, email us at [email protected]

How can I activate 2FA?

Click on the account icon in the upper right corner of the screen (click on the 3-dot icon below the account icon for mobile devices) and select Security Center. In the Two-factor authentication section click Activate and follow the instructions.

How and where can I leave a feedback about your project?

Either you can send it to [email protected] or you can leave it on our Facebook page

Can I change my profile picture?

This opportunity is currently not available.

How can I change my email address?

In order to do that, click on the profile icon in the right top corner of the screen, go to My profile and in the Account security section insert your new email address. Then confirm it with a link sent to your new email address.

How do I play Mining Factory?

The game has 27 fixed paylines. The combinations are counted left-to-right and the minimum winning combination is 3 symbols in a row. Just set the coin value, the desired currency for the bet price and click on the round arrow to start the game. Please refer to the `i` and the paragraph symbols in the right upper corner of the game field to find out more on the game rules.

Winning not accrued in Magic Dice

Check if you are both logged in and not playing Demo. If you are sure about that, please describe the issue in details and send an email at [email protected]

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

Contact technical support