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US citizens are not allowed to participate in True Flip's project due to legal restrictions.

Yours, TrueFlip Team

How may I help you?

The most common questions are

How can I change my account password?

Sign into our website, press the profile icon and select Settings in the drop-down menu. Then go to the password section to change your password.

Where can I find the list of all winning tickets?

Rapid to the Moon draw archive is available here: https://rapid.trueflip.io/en/archive.

What are the winnings for getting the SuperPrize of Rapid to the Moon?

You can the SuperPrize for each draw any time at https://rapid.trueflip.io/.

How frequent are the Rapid to the Moon draws?

The Rapid to the Moon draws depend on the mining of Bitcoin blocks.

What is a referral link?

It is a hyperlink that connects you friend's account registration to your referral account.

How do I activate the two-factor authentication (2FA)?

Download the Google Authenticator to your phone using AppStore or GooglePlay. Sign into your account and go to the Security Settings. Scan the QR-code and specify the SecretKey in Google Authenticator. The app will generate a temporary password which you should enter into the form on our website and then click Done. If processed successfully, the page will be reloaded. Every time you sign into your account, you will need to enter the verification code generated by Google Authenticator.

Why is the system failing to register my e-mail address?

This might be because you tried to use a temporary e-mail address. Our security policy prohibits the use of temporary e-mail addresses. If you have been unable to register for any other reason, please contact our customer support service at [email protected]

How frequent are the Chain's Code draws?

The Chain's Code draws are based on the Mersenne Twister algorithm, where you need to collect a winning combination of numbers. The combination is formed in less than a minute.

Couldn't find the answer?

If you were unable to find an answer to your question using search box or navigating through the section of our help center, you can contact technical support using the form below.

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