The most common questions are

Cannot log in

If you are sure that you are entering the login data correctly, please describe the issue in a detailed email to [email protected] If you do not remember the password, you can reset it. If you have already done that, but cannot receive the password reset email, please address our support team. If for some reason you cannot disable two-factor authorization (2FA) (for example, you lost your phone or made reset), please send an email to [email protected] You will need to prove you are a legit owner of the account. Therefore, please answer the following questions in advance: 1. The month when you registered your account. 2. The way you signed up (Facebook, Google, Twitter etc). 3. The number of TFL tokens you currently have in your account (if any). 4. Your current BTC balance. 5. The number of tickets played in Rapid to the Moon latest time or the name of the game you played lately.

Do you send bonuses?

Yes, please stay tuned with our media channels to stay updated

Can I securely store my TFL on your platform?

Of course! Our platform is securely protected, so you can use it as your personal wallet as well.

What is Demo in Pirate Bay?

In this mode you can play the game for free. If you play Demo, nothing will be deducted from the balance and any winnings will not be credited.

What is TFL?

This is a True Flip developed ERC20 token.

I accidentally sent tokens other than TFL to my TrueFlip wallet. What do I do?

Please describe the issue in details and email to [email protected]

2FA turned on, but I didn`t do that. What does that mean?

Most likely your account has been hacked. We can disable 2FA for you. You will need to prove you are a legit owner of the account. Therefore, please answer the following questions in advance: 1. The month when you registered your account. 2. The way you signed up (Facebook, Google, Twitter etc). 3. The number of TFL tokens you currently have in your account (if any). 4. Your current BTC balance. 5. The number of tickets played in Rapid to the Moon latest time or the name of the game you played lately.

The registration process of my ticket is still going in Rapid to the Moon

Usually, ticket registration takes up to 1 minute. If the ticket has not been registered for more than 3 minutes, please describe the issue in details and send an email at [email protected]

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

Contact technical support