The most common questions are

Why does the TFL ticket price change in Rapid to the Moon?

The ticket price depends on the current TFL exchange rate.

Where can I buy TFL?

Our tokens can be purchased on the Kucoin cryptoexchange via this link https://www.kucoin.com/trade/TFL-BTC

How do I activate my gift card?

There is a "Buy or Activate" button at the bottom of any trueflip.io page in the "Gift Card" section. Just click on it and input the code you have. If you received an email with an activation link, you can use it as well.

How can I cancel my withdrawal?

If you requested a withdrawal, but have not confirmed it by email, simply do nothing. If you have already confirmed the withdrawal by email, then most likely your withdrawal has already been sent. But even in that case you can either email us at [email protected]

How to activate Free Spins?

To activate Free Spins, you need 3 or more Free Spins symbols.

Winnings not accrued correctly in Chain`s Code

Check if the Demo mode is enabled or you have logged into your account. If you are sure that you are playing for real, please contact [email protected] and describe the issue your issue in details.

Where can I buy TFL tokens and how I do refill my account with them?

You can purchase TFL on kucoin.com and send it to the TFL refill address pointed in your account. In order to get that address, click on the balance bar in the top-line and in the Deposit section choose TrueFlip.

Сan I turn on SMS notifications?

Of course. But keep in mind that SMS notifications will be used for sending notifications and codes related to your account security.

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

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