The most common questions are

Winning not accrued correctly in Magic Dice

Please describe the issue in details and send an email at [email protected].

`You cannot use fake/temporary email to sign up` shows up when trying to register. What is that?

We try to prevent creating fake accounts so you cannot use temporary email when signing up.

How do I activate my gift card?

There is a `Buy or Activate` button at the bottom of any page in the `Gift Card` section. Just click on it and input the code you have. If you received an email with an activation link, you can use it as well.

What is the Auto Select button in Pirate Bay?

This feature places the bet for you automatically in random order every time you press the button in case you don’t want to make decisions yourself.

How do I play Mining Factory?

The game has 27 fixed paylines. The combinations are counted left-to-right and the minimum winning combination is 3 symbols in a row. Just set the coin value, the desired currency for the bet price and click on the round arrow to start the game. Please refer to the `i` and the paragraph symbols in the right upper corner of the game field to find out more on the game rules.

How can I activate 2FA?

Click on the account icon in the upper right corner of the screen (click on the 3-dot icon below the account icon for mobile devices) and select Security Center. In the Two-factor authentication section click Activate and follow the instructions.

Cannot register

Perhaps you are entering a wrong email address or a weak password. The password must consist of at least 8 characters and contain letters, numbers and special characters. One of the steps prior to registration is captcha check. If you do not see the captcha, try updating your browser, logging in with another web-browser or even a different device. Perhaps the website work is blocked by some extension installed in the browser or even an antivirus or firewall. If you are doing everything correctly, but still cannot register, email us at [email protected].

When do I get the money?

All payouts are processed within the first week of the month. Keep in mind, if your monthly profit is less than 100 Euro, you will need to wait until this amount is accumulated on your account — it won’t take long.

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