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The most common questions are

A withdrawal request sent, but a confirmation email not received

Please, check all the inbox folders you have in your email including Spam. If the email has not been received for more than 1 hour, please describe the issue in details and email to [email protected]

Can I become your affiliate if I do not have a website?

Yes, If you have alternative channels (like mail, social media or others) you can also redirect your users to us. Just let us know exactly what channel you are going to use when signing up and we will guide you.

Winnings not accrued correctly in Tony`s Reel

Check if you are not confusing the winning amount with the multiplier number for the coin value. In case of win, the multiplier number will show up on the wheel. It defines the winning amount for the bet in the following way: multiplier x coin value = winning amount. If you still think that the winning has not been accrued correctly, please send an email at [email protected]

When can I take my winning in Pirate Bay?

You can take your winning every time you go up to the next row.

How do I play Magic Dice?

The game is about guessing a sum of numbers that will appear on the dice. You can choose one number, a range or several ranges of numbers within which you think the winning number will appear. The wider the range or the number of ranges, the greater the chance to guess correctly, but at the same time your winning will be smaller. You can set the bet price and multiplier (value field). Moreover, you can turn on the autobet function (the circled “A” button) to roll the dice automatically over and over again.

How much is Chain’s bonus?

Chain’s bonus amount depends on the amount of the deposit, equaling 50% of the deposit. The maximum amount of Chain’s bonus is 20mBTC / €100.

Where can VIP bonus wagering progress be found?

The wagering of VIP bonus is automatically reviewed by the system. The progress is shown in the My Profile section.

Winnings not accrued correctly in Chain`s Code

Please contact [email protected] and describe the issue in details.

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

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