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US citizens are not allowed to participate in True Flip's project due to legal restrictions.

Yours, TrueFlip Team

How may I help you?

The most common questions are

Why is my balance showing 0 even after I’ve topped it up?

Funds are transferred to your account within 5 to 60 minutes depending on how busy the network is. Check you transaction link and make sure you have sent the money to the correct address. If your funds have not shown up on your balance after 60 minutes, please contact our customer support team at [email protected]

Why can’t I buy a ticket?

Please contact our support team at [email protected] and be prepared to provide them with a full description of your issue.

Are TFL tokens represented on any cryptocurrency exchanges?

True Flip tokens are available for purchase/sale on Kucoin, Livecoin, YoBit, Idex. We are currently negotiating with other platforms to place our TFL tokens there.

What are the winning odds?

The odds table is listed here: https://star.trueflip.io/#prizetable.

How can I check that you are not fixing draw results?

If you are an IT specialist or you know one, then you can download our algorithm https://github.com/TrueFlip and check how it works using any previous draw as an example. You can also go to the Check Transparency section and check the results by following the instruction provided.

Are there any restrictions on the number of tickets I can purchase?

No.

What are the winnings for getting the Flip's Star Jackpot?

You can the Jackpot for each draw any time at https://star.trueflip.io/.

Couldn't find the answer?

If you were unable to find an answer to your question using search box or navigating through the section of our help center, you can contact technical support using the form below.

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