English
Deutsch
Español
Português
Suomi
Norge
Français
Polskie

The most common questions are

How can I withdraw TFL?

Click on the balance bar in the top-line to access your assets, select TrueFlip TFL tab, choose Withdrawal, input all the required data and click on the Withdraw button. To finalize your request, you should confirm it by email.

How long should I wait until I receive my withdrawal?

For cryptocurrencies: funds should be received within 24 hours after you confirm your withdrawal via email. For fiat money, it may take up to several business days.

`You cannot use fake/temporary email to sign up` shows up when trying to register. What is that?

We try to prevent creating fake accounts so you cannot use temporary email when signing up.

Winning not accrued correctly in Mining Factory

Please describe the issue in details and send an email at [email protected]

When can I start using VIP bonus?

VIP bonus is given and can be used immediately after refilling account balance.

What is the Auto Select button in Pirate Bay?

This feature places the bet for you automatically in random order every time you press the button in case you don’t want to make decisions yourself.

Can I securely store my TFL on your platform?

Of course! Our platform is securely protected, so you can use it as your personal wallet as well.

For how long are players considered to be mine? For how long do they bring money to my company?

If we are using a Revenue Share model, it means that all the players who sign up to our website after following the link on your website are tagged as “your” players, and they will bring a lifetime profit to you. Other affiliate options are discussed individually.

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

Contact technical support
Assets
{{ account.currency_name }} — {{ getBalance(account.balance) }} {{ account.currency_code }}
Games