The most common questions are

How long do I wait for the next draw?

It depends on when blocks are going to be generated by the Bitcoin blockchain. You can check up more information about the blocks here https://www.blockchain.com/explorer

How can I get a promo code?

You can receive it with our mailings.

Is there any service fee for BTC или TFL withdrawals?

Yes. BTC withdrawals: 0.001 BTC, TFL withdrawals: 1 TFL.

What is Demo?

In this mode you can play the game for free. If you play Demo, nothing will be deducted from the balance and any winnings will not be credited

My ticket has not beed registered after its purchase

If the ticket has passed the registration process but did not appear in the list of bets, please describe the issue in details and email to [email protected]

`You cannot use fake/temporary email to sign up` shows up when trying to register. What is that?

We try to prevent creating fake accounts so you cannot use temporary email when signing up.

How can I contact you?

Please address general questions to [email protected] If you have any idea/offer, please send them to [email protected] Also, you can send us a private message with this Facebook page https://www.facebook.com/TrueFlip.io

My ticket played in a wrong draw

The ticket you buy does not play in the nearest draw, but in the next one. Please keep in mind that when generating a number with a hash, our goal is to extract a unique number. If this fails we skip the block and wait until the next one appears on blockchain. If you still think that an error took place, please describe the issue in details and email to [email protected]

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

Contact technical support