English
Deutsch
Español
Português
Suomi
Norge
Français
Ελλάδα
Polskie

The most common questions are

When can I take my winning in Pirate Bay?

You can take your winning every time you go up to the next row.

What is KYC?

KYC (Know Your Customer) is a term used in bank and trade regulation for financial institutions and bookmakers as well as for other companies that work with private resources. This term means that banks and financial institutions have to identify the counterparty before carrying out a financial transaction. This procedure is needed to secure the client work process. KYC helps clients to avoid fraud. The system allows regulators to more easily identify possible cases of fraud or a scam and it indicates the risks when working with a particular client. This is applied for both crypto and fiat.

Can I securely store my TFL on your platform?

Of course! Our platform is securely protected, so you can use it as your personal wallet as well.

Can I withdraw Chain’s bonus?

Users cannot withdraw Chain’s bonus right after receiving it. Chain’s Bonus has a wagering requirement of 30 times for the total amount (deposit + bonus) to become available to withdraw.

How much is Chain’s bonus?

Chain’s bonus amount depends on the amount of the deposit, equaling 50% of the deposit. The maximum amount of Chain’s bonus is 20mBTC / €100.

What is VIP bonus?

VIP Bonus is given to any user once per week for any deposit on trueflip.io bigger than 100mBTC / €500, except the first one.

How much is VIP bonus?

VIP Bonus amount depends on the amount of the deposit, equaling 100% of the deposit. The maximum amount of VIP bonus is 200mBTC / €1000.

How can I withdraw TFL?

Click on the balance bar in the top-line to access your assets, select TrueFlip TFL tab, choose Withdrawal, input all the required data and click on the Withdraw button. To finalize your request, you should confirm it by email.

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

Contact technical support
Assets
{{ account.currency_name }} — {{ getBalance(account.balance) }} {{ account.currency_code }}
Games