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The most common questions are

Sounds interesting. How much?

This is totally free for you. That’s why it is affiliate.

The balance in the top-line doesn`t refresh during the game in Magic Dice

Usually it is updated in about 10 seconds after rolling the dice. If it is not updated at all during the game and you have to refresh the page for that, try to update the web-browser or use a different one. Otherwise, please describe the issue in details and send an email at [email protected]

How can I activate 2FA?

Click on the account icon in the upper right corner of the screen (click on the 3-dot icon below the account icon for mobile devices) and select Security Center. In the Two-factor authentication section click Activate and follow the instructions.

How does True Flip track the players that I’m sending?

All banners and links you use on your websites have a tracking code which we recognize as yours. When players visit True Flip platform this tracking code is stored in a cookie on the user’s computer. As soon as users sign up, we tag them as affiliate users provided by a particular partner. From that moment all the money this user brings us is partly your money for a lifetime.

Funds was not accrued after activating gift card or promo code

Please describe the issue in details and email to [email protected]

Do you accept players from all countries?

We are happy to see everybody. But we are a legal platform, which means we have to follow some regulations. Currently there are restrictions to play for users from the following countries: United States and its dependencies and territories including North Mariana Islands, Puerto Rico, and the US Virgin Islands, Guam, American Samoa, Afghanistan, Algeria, Aruba, Bahrain, Bonaire, Brunei, Cambodia, Cayman Islands, China, Curacao, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Gibraltar, Iran, Israel, Iraq, Jordan, Kuwait, Lebanon, Mexico, Netherlands, Oman, Pakistan, Qatar, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis, Saudi Arabia, Turkey, Ukraine, UAE, UK. Players from the following countries are not eligible to use the Website and play its games. True Flip will make all reasonable efforts to prevent players from these countries to reach the games.

How much is Henry’s bonus?

Henry’s bonus amount depends on the amount of the deposit, equaling 75% of the deposit. The maximum amount of Henry’s bonus is 50mBTC / €250.

What will happen if I still request a withdrawal?

Should you decide to request a withdrawal or disable Chain’s bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

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Loyalty program

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