The most common questions are

I accidentally sent tokens other than TFL to my TrueFlip wallet. What do I do?

Please describe the issue in details and email to [email protected]

Where can Freespins bonus wagering progress be found?

The wagering of Freespins bonus is automatically reviewed by the system. The progress is shown in the My Profile section.

Funds withdrawn, but I didn`t do that

Most likely you have been hacked. For more information please describe the issue in details and email at [email protected]

What will happen if I still request a withdrawal?

Should you decide to request a withdrawal or disable Freespins bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.

What is Chain’s bonus?

Chain’s Bonus is given to any user once per week for any deposit on trueflip.io up to 40mBTC / €200, except the first one.

A withdrawal request sent, but a confirmation email not received

Please, check all the inbox folders you have in your email including Spam. If the email has not been received for more than 1 hour, please describe the issue in details and email to [email protected]

Failed paying for my bet in Mining Factory

Check if you have enough funds on the balance. In case of any failure, please describe the issue in details and send an email at [email protected]

How to activate the Bonus game Robby the Illusionist?

You need to get at least 1 combination of High symbols, in which the Wild symbols is found on the 4th or 5th position.

Couldn't find the answer?

If you did not find the answer to your question, please, contact our support team using the button below.

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