The most common questions are

What will happen if I still request a withdrawal?

Should you decide to request a withdrawal or disable Chain’s bonus manually before fulfilling the respective wagering conditions, all bonus funds and progress made in games will be lost.

When can I start using Chain’s bonus?

Chain’s bonus is given and can be used immediately after refilling account balance.

What is True Flip Affiliate Program?

When you become an affiliate (partner), you become able to earn money through your website. All you need to do is promoting True Flip on your websites and referring players to our platform. A part of the revenue these players generate on our website may later become your profit. That easy!

How can I cancel my withdrawal?

If you requested a withdrawal, but have not confirmed it by email, simply do nothing. If you have already confirmed the withdrawal by email, then most likely your withdrawal has already been sent. But even in that case you can either email us at [email protected]

How can I manage my subscriptions?

You can manage subscriptions and newsletters in your account settings. To do this, click on the icon of your profile in the upper right corner and go to "Preferences". In the "Emails and newsletters" section you can manage your subscriptions. Also, you can unsubscribe via link we send in each email. If the link would not work, please email us at [email protected]

I have an offer/idea

Please send all offers and ideas to [email protected]

What is VIP bonus?

VIP Bonus is given to any user once per week for any deposit on trueflip.io bigger than 100mBTC / €500, except the first one.

What is FLC and how can I exchange it?

FLC (FlipCoin) is a virtual currency of the True Flip platform. In order to receive FLC, you should click on the balance bar and in the `Play Money` section click on the `Faucet` button. You will receive 10000 FLC for the first time. You will be able to receive more in 24 hours and if your balance is lower than 1000 FLC. FLC can be used for receiving bonuses in future. Stay tuned to find out more.

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